西雅图初创公司推出数字助理"Juno",专为心理健康临床医师处理行政事务。
内容总结:
西雅图健康科技初创公司Alpyne Labs近日推出首款产品“Juno”——一款专为心理健康临床工作者设计的AI数字助手,旨在通过技术手段减轻医务工作者的行政负担。
该工具以Chrome浏览器扩展程序形式运行,在主流电子健康记录系统中以悬浮窗形式呈现。用户可直接通过语音对话完成福利核查、账单管理、日程安排、病历整理等日常事务,其交互模式突破传统AI助手刻板指令的限制,支持自然语言对话。创始人贾斯汀·伊斯将其比喻为“现实版钢铁侠的贾维斯系统”。
值得注意的是,Juno针对心理健康诊疗场景进行了专门优化,内置符合行业规范的支付逻辑、病历模板及工作流程。据透露,治疗师安装后一小时内即可完成配置。目前该公司采用统一费率模式,使从业者能够以可预期的月费使用该服务。
在心理健康科技赛道,西雅图地区已涌现多家创新企业,包括专注青少年在线治疗的Joon和针对轻度痴呆群体的NewDays。相较于通用办公自动化工具,Alpyne Labs更注重解决医疗场景特有的管理痛点,如多步骤保险理赔和批量支付处理等易出错环节。
这家已实现营收的初创公司目前采用自筹资金模式运营,正在通过合作诊所进行产品测试。据创始人领英动态,其公开预约通道已于近期开启。
中文翻译:
西雅图一家新成立的医疗科技初创企业正致力于缓解心理健康临床医师及诊所经营者面临的行政负担。Alpyne实验室推出的首款产品Juno是一款人工智能数字助手,能够处理福利核查、账单管理、日程安排、诊疗记录整理等事务,让治疗师能更专注于病患护理。
该公司由首席执行官贾斯汀·伊思联合创立。这位华盛顿大学校友职业生涯起步于Madrona风险实验室,疫情期间曾创办医疗器械公司,2023年重返Madrona并分拆成立医疗账单与理赔自动化初创企业。另一位联合创始人米歇尔·阿伦达斯拥有二十年医疗行政与自动化经验,担任客户成功副总裁。
Juno以Chrome浏览器扩展程序形式运行,在TherapyNotes、SimplePractice、TheraNest等电子健康记录工具中呈现为悬浮窗口。用户可直接通过点击和语音对话提交需求。伊思将Juno比作超级英雄钢铁侠使用的虚拟助手贾维斯。
"非技术人员往往习惯用简短陈述句与传统AI对话,比如早期Siri或 Alexa。"伊思表示,"我们需要引导用户改变这种习惯,学会像与前台助理交流那样使用完整句子、闲聊语气和自然停顿。"
行政事务常令治疗师不堪重负,尤其是独立执业者。有些人不得不外包计费服务、加入在线团体执业,或使用非医疗专用的通用自动化工具。诸如付款过账和零支付理赔等流程涉及电子健康记录系统中的多步手动操作,单批付款可能需要对多个客户重复数十次操作流程,任何疏漏都会导致治疗师无法准确收款。
伊思指出Juno专为心理健康诊疗设计,内置该领域特定的支付逻辑、记录格式和工作流程。治疗师安装Chrome扩展后一小时内即可完成配置。目前西雅图地区还有Joon和NewDays等专注心理健康服务的科技初创公司,前者为青少年提供在线治疗,后者运用生成式AI疗法治疗轻度痴呆症患者。
与此同时,Caddi等企业正利用AI技术帮助企业自动化繁琐的后台事务,包括客户建档、邮件管理、文档整理、数据录入和开票等。已实现盈利的Alpyne实验室采用统一计价模式,使治疗师能够支付可预测的月费。这家自筹资金的初创公司服务不同规模的心理健康机构,目前主要由西雅图地区的"设计合作伙伴"协助测试Juno测试版。据伊思在LinkedIn发布的动态,公开候补名单已于上周开放。
英文来源:
A new Seattle health tech startup is taking aim at the administrative tasks that are a burden to mental health clinicians and practice owners.
Alpyne Labs‘ first product is Juno, an AI-powered digital assistant that can take care of benefits checks, billing, scheduling, notes organization and more to free up therapists to concentrate on patient care.
The company was co-founded by CEO Justin Ith, a University of Washington graduate who began his career at Madrona Venture Labs, started a medical device company during the COVID pandemic, and then returned to Madrona to spin out a healthcare billing and claims automation startup in 2023.
Alpyne Co-founder Michelle Arendas, a 20-year veteran of in healthcare administration and automation, is serving as vice president of customer success.
Juno works as a Chrome extension and appears as a floating widget across electronic health record (EHR) tools such as TherapyNotes, SimplePractice, TheraNest, and more. Users can click and speak directly to the tool with their requests.
Ith likens Juno to the way the superhero Iron Man uses his disembodied assistant, Jarvis.
“Non-tech people are so conditioned to talk to these AI’s like old-school Siri or Alexa: short, declarative statements,” Ith said. “It’s been a process of unlearning that and teaching users to talk like it’s your front desk assistant: full sentences, banter, natural pauses, etc.”
Admin tasks can be time-consuming work for therapists, especially those who own their own practices. Some resort to hiring billing services, joining online group practices, or using generic automation tools not built specifically for healthcare.
Some workflows, such as those for payment posting and zero-pay claims, involve multiple manual steps in an EHR tool. A single batch of payments can mean repeating the steps dozens of times across multiple clients, and if anything is missed, the therapist doesn’t get paid correctly.
Ith said Juno is purpose-built for mental health practices, with baked-in payer logic, note formats, and workflows specific to the field. A therapist can install the Chrome extension and get set up in under an hour, he said.
There are other Seattle-area startups focused on using technology to serve mental healthcare providers, including Joon, which provides online therapy for young people, and NewDays, which uses a generative AI therapy to treat people with mild dementia.
And others are using AI to help businesses automate tedious back-office tasks, including Caddi, which handles customer onboarding, email management, document organization, data entry and invoicing.
Alpyne Labs, which is currently generating revenue, offers its software through a flat pricing model so therapists can pay a predictable monthly fee.
The startup is bootstrapped and serves mental health practices of varying sizes. A handful of “design partner” practices, mostly in the Seattle area, have been helping to shape Juno in beta. A public waitlist opened last week, according to a post by Ith on LinkedIn.
文章标题:西雅图初创公司推出数字助理"Juno",专为心理健康临床医师处理行政事务。
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