优步支付1550万美元与西雅图达成创纪录劳工和解,覆盖逾1.6万名外卖司机
内容总结:
美国外卖平台优食(Uber Eats)近日与西雅图市劳工标准办公室达成和解,同意向当地1.6万名外卖配送员支付1500万美元(约合人民币1.08亿元)赔偿金。这是该市劳工执法机构有史以来金额最高的和解协议。
此次纠纷主要涉及西雅图市2021年通过的《独立承包商保护条例》。市政府指控优食平台存在多项违规行为:其"Boost"倍乘计费功能未向配送员明确说明仅适用于部分订单费用,且预付款金额已包含促销补贴,构成薪酬透明度欺诈;同时平台未对取消订单支付最低薪酬,未依法提供电子收据、周薪单和权利告知文件。
优食虽否认不当行为,但同意支付和解金及3.3万美元行政罚款,并承诺改进取消订单的信息披露机制。公司声明称"重视配送员贡献,致力于提升服务体验"。赔偿款将于9月2日美国劳动节前发放完毕。
西雅图市长布鲁斯·哈雷尔强调,此次创纪录的和解表明该市"坚决要求大型企业履行责任,维护劳动者权益"。作为零工经济立法先行者,该市近年持续加强APP平台劳动者保护,2021年优食曾支付340万美元和解金,2023年DoorDash平台也达成160万美元和解协议。
监管成本上升已导致西雅图成为全美网约车资费最高城市。DoorDash近期因新规提高配送费,称当地要求平台披露封号详情的"极端法规"增加了运营成本。
中文翻译:
在与西雅图劳工标准办公室就违反零工薪酬法规的指控达成和解后,优食(Uber Eats)同意向当地超过1.6万名配送司机支付1500万美元赔偿金。
此次和解主要涉及2021年通过的《独立承包商保护条例》(ICP),该条例旨在确保薪酬透明度。市政府指控优食通过不披露"Boost"倍乘功能仅适用于部分车费、且预付款金额已包含该促销贡献的方式误导司机。
据劳工标准办公室(OLS)透露,在市政府联系优食后,该公司已于2023年8月终止"Boost"优惠计划。
监管机构还依据2022年通过的《基于应用程序工人最低薪酬条例》(ABWMP),就优食涉嫌未为部分取消订单支付最低薪酬的情况展开调查。
市政府同时指控优食未能依法提供必要的权利告知、电子收据和每周结算单。
劳工标准办公室主任史蒂文·马切塞在声明中表示:"作为OLS史上最大规模和解案,这为快速发展的零工经济行业设立了新标杆,标志着西雅图工人权益保护进入重要里程碑。"
优食否认存在不当行为,但同意达成和解。该公司已向西雅图市政府支付逾3.3万美元罚款,并将推行新政策允许工人提供更详细的订单取消信息。
优食在向GeekWire提供的声明中表示:"我们重视配送员的工作并希望他们获得成功。我们已与市政府合作解决关于订单报价和薪酬信息披露的索赔——目前正致力于提升西雅图配送员、消费者和餐厅的体验。"
赔偿款预计将于下周劳工节前发放完毕。
布鲁斯·哈雷尔市长在声明中强调:"这项具有历史意义的1500万美元和解方案是劳动者的重大胜利,也强有力警示企业:在西雅图,任何规避责任和克扣薪酬的大型企业都必须承担责任。"
西雅图始终走在零工劳动者权益保护前沿,为配送员和网约车司机提供立法保障。优食曾于2021年支付340万美元与西雅图市政府达成和解,市政府2023年也与DoorDash达成了160万美元和解协议。
《西雅图时报》报道指出,监管成本是导致该市优步车费位居全美最高位的原因之一。DoorDash近期已上调配送费,回应其所谓的"极端监管措施",包括赋予零工工作者被平台移除时更透明申诉权的新法规。
英文来源:
Uber Eats has agreed to pay $15 million to more than 16,000 delivery drivers in Seattle after reaching a settlement with the city’s labor standards office over allegations that the tech giant violated laws regulating worker pay.
A majority of the settlement was related to the city’s Independent Contractor Protections (ICP) Ordinance, which passed in 2021 and aims to ensure pay transparency. The City alleged that Uber Eats misled drivers by not disclosing that its “Boost” multiplier feature only applied to a portion of a fare and that the upfront payment amount already included the “Boost” promotion’s contribution.
Uber ended the “Boost” offer in August 2023, after the City contacted the company, according to the Office of Labor Standards (OLS).
Regulators also investigated Uber Eats for allegedly failing to provide minimum pay for certain canceled orders, per the city’s App-Based Worker Minimum Payment (ABWMP) Ordinance, which passed in 2022.
The City also alleged that Uber Eats failed to provide required certain notice of rights, electronic receipts, and weekly statements as required by the laws.
“As the largest settlement in OLS history, this sets a new benchmark and represents a significant milestone for the protection of worker rights in Seattle in the rapidly growing industry of app-based work,” Steven Marchese, director of the Office of Labor Standards, said in a statement.
Uber denied wrongdoing but agreed to the settlement. It also paid more than $33,000 in fines to the City of Seattle and will adopt a new policy that lets workers provide more information about cancellations.
“We value the work couriers do and want them to be successful,” the company said in a statement to GeekWire. “We’ve worked with the City of Seattle to resolve claims about information provided to couriers on offers and pay — and we’re focused on improving the experience for Seattle’s couriers, consumers and restaurants.”
Payment to workers is scheduled to be distributed by Labor Day next week.
“This historic $15 million settlement is a major win for workers and a strong reminder that in Seattle, we hold large companies accountable when they sidestep their responsibilities and shortchange workers,” Mayor Bruce Harrell said in a statement.
Seattle has been a leader in establishing worker protections for gig workers who make deliveries and drive people around town.
Uber previously paid $3.4 million in a settlement with Seattle in 2021. The City also reached a $1.6 million settlement with DoorDash in 2023.
Regulatory costs are part of why Uber fares in Seattle are the highest in the country, the Seattle Times reported.
DoorDash recently increased delivery fees in Seattle in response to what it called “extreme regulations” passed by Seattle lawmakers, including a new law that gives app-based workers more transparency when they’re removed from platforms.
文章标题:优步支付1550万美元与西雅图达成创纪录劳工和解,覆盖逾1.6万名外卖司机
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