内容来源：https://aibusiness.com/agentic-ai/gemini-enterprise-boosts-accenture-ai-rollout

内容总结：

在谷歌云的支持下，企业如何选择首批生成式AI应用场景成为行业关注焦点。埃森哲与谷歌云近期深化战略合作，共同推动“自主代理AI”在企业端的落地应用。

10月9日正式推出的Gemini Enterprise版本，通过聊天界面将谷歌AI技术引入企业办公场景。埃森哲谷歌业务负责人斯科特·阿尔菲里表示，该平台将帮助企业构建创新基础架构，实现工作流集中管理、加速AI代理开发，为数字化转型提供核心支撑。

目前双方共建的生成式AI卓越中心已获得能力升级。该中心运用谷歌Gemini系列模型，为客户提供规模化多代理系统解决方案。合作成效已在多个行业显现：

• 日本电信媒体公司JCOM通过JAICO项目，实现月均数十万通客服通话的智能摘要，未来将拓展超个性化服务场景
• 丽笙酒店集团运用AI技术，将多语言广告个性化制作周期从数周压缩至数小时，活动收益提升超20%
• 某美国大型健康险企整合谷歌Agentspace平台，构建起高效工作流与客户服务体系

值得注意的是，埃森哲近期举办的开发竞赛催生出包括对话代理、AgentEngine在内的450余个智能代理，已全部上架谷歌云市场并将接入Gemini Enterprise平台。

谷歌云副总裁维克多·莫拉莱斯强调，双方将结合技术优势与行业洞察，助力企业应对复杂业务挑战。这场强强联合正在重塑企业智能化转型的新范式。

中文翻译：

由谷歌云赞助
如何选择首个生成式AI应用场景
开启生成式AI之旅时，首先应关注能够优化人类信息交互体验的领域。

埃森哲与谷歌云携手合作，旨在推动企业级自主代理AI的发展。埃森哲近日阐释了全新推出的Gemini Enterprise将如何深化其与谷歌云的合作伙伴关系，助力企业通过AI创新实现变革。这款于10月9日发布的产品，通过聊天界面将谷歌AI技术带给企业员工。

在一份新闻稿中，埃森哲详细说明了这对双方联盟的意义——该合作已持续帮助企业借助AI提升运营效率。埃森哲谷歌业务集团负责人斯科特·阿尔菲里表示："我们正与谷歌云协同努力，致力于运用Gemini Enterprise的前沿AI能力赋能客户转型。我们基于强大的数字核心，配以无缝衔接的数据与AI支持，为客户打造创新基石。这意味着实现工作流集中化管理、加速AI代理开发、推动规模化应用，最终助力企业获得长期成功，迈向未来发展新阶段。"

埃森哲与谷歌云联合成立的生成式AI卓越中心将从中受益，该中心正在扩展自主代理能力。该中心由谷歌Gemini模型驱动，现结合Gemini Enterprise，为客户提供扩展和协调多代理系统所需的资源。埃森哲重点列举了通过AI解决复杂商业挑战的案例：日本电信媒体公司JCOM与埃森哲和谷歌云合作推进JAICO项目，这项AI驱动计划每月可汇总服务中心数十万次对话，使客服人员能更高效处理咨询。JCOM目前计划运用生成式AI提供"超个性化"客户体验。

埃森哲还解析了如何通过合作帮助丽笙酒店集团运用AI，在数小时内自动生成多语言个性化广告，将原本需要数周的流程效率大幅提升，并使营销活动收入增长超20%。第三家受益企业是美国某大型健康保险公司，通过将Google Agentspace与云端企业协作及数据工具集成，为优化工作流程和提升客户服务质量奠定了坚实基础。

此外，埃森哲特别提及近期举办的竞赛催生了包括下一代对话代理、AgentEngine代理在内的多种代理方案，这些可跨行业应用的解决方案现已在谷歌云市场上架。目前市场上共有逾450个由埃森哲构建的工程化代理，未来均可通过Gemini Enterprise直接调用。

谷歌云副总裁维克多·莫拉莱斯肯定了双方合作的发展潜力，他在新闻稿中强调："Gemini Enterprise让每位员工和工作流都能受益于谷歌AI的最新进展。我们将自身AI领导力与埃森哲的战略专长相融合，助力客户应对最复杂的挑战并取得可衡量的成果。"

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英文来源：

Sponsored by Google Cloud
Choosing Your First Generative AI Use Cases
To get started with generative AI, first focus on areas that can improve human experiences with information.
Accenture partners with Google Cloud in the hopes of advancing agentic AI in the enterprise.
Accenture has explained how newly introduced Gemini Enterprise will further assist its effort to revolutionize companies with AI innovations in partnership with Google Cloud.
Launched on Oct. 9, Gemini Enterprise brings Google's AI tech to enterprise employees via a chat interface.
In a media release, Accenture spelled out what this means for its alliance with Google Cloud, a partnership that is already helping businesses to achieve operational efficiencies via AI.
Scott Alfieri, Google Business Group lead at Accenture, stated: "Working alongside Google Cloud, we're dedicated to empowering our clients' transformation using the cutting-edge AI capabilities of Gemini Enterprise.
"We're creating a foundation for innovation for our clients, on a strong digital core with seamless data and AI support. This means centralizing workflows, supercharging AI agent development, and driving adoption at scale -- ultimately fueling long-term success and propelling businesses into the future."
One area that will benefit is Accenture and Google Cloud's generative AI Center of Excellence, which is expanding with agentic capabilities. The COE -- powered by Google Gemini models and now with Gemini Enterprise -- provides clients with the resources required to scale and orchestrate multi-agent systems.
Accenture highlighted examples that it said it has helped address complex business challenges using AI.
Among these are Japanese telecoms and media company JCOM, which has collaborated with Accenture and Google Cloud on a project known as JAICO.
This AI-driven initiative summarizes hundreds of thousands of conversations a month at service centers, enabling operators to handle inquiries more efficiently. JCOM now wants to use generative AI to deliver "hyper personalized" customer experiences.
Accenture also explained how the partnership helped the Radisson Hotel Group to automatically personalize advertisements at scale in multiple languages in hours instead of weeks using AI -- a process that increased revenues from campaigns by more than 20%.
A third beneficiary has been a large U.S. health insurer, where the integration of Google Agentspace with cloud-based enterprise collaboration and data tools has provided a foundation to streamline workflows and enable superior customer service.
Beyond this, Accenture also highlighted how a recent competition it hosted has spawned a host of agents -- including next-gen, conversational and AgentEngine agents -- that can be applied across an array of industries and are now available through Google Cloud Marketplace.
In total, more than 450 engineered agents built by Accenture are currently in the marketplace, which will be accessible directly within Gemini Enterprise.
The potential for further growth of the partnership was acknowledged by Google Cloud vice president, Victor Morales. He stated in the release: "With Gemini Enterprise, we are making it possible for every employee and workflow to benefit from the latest advancements in Google's AI. We're combining our AI leadership with Accenture's strategic expertise to help clients solve their most complex challenges and achieve measurable outcomes."
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