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Anthropic公司通过Claude Cowork插件拓展更多行业应用。

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Anthropic公司通过Claude Cowork插件拓展更多行业应用。

内容来源:https://aibusiness.com/agentic-ai/anthropic-targets-more-industries-with-plugins

内容总结:

AI企业Anthropic升级Claude插件生态,瞄准专业服务领域自动化机遇

在生成式AI加速渗透企业服务的背景下,AI公司Anthropic于本周二宣布为其企业协作平台Claude Cowork推出全新插件与连接器功能,进一步拓展在专业服务行业的应用场景。此次更新距其上轮插件发布不足一月,此前版本已对法律信息服务市场造成显著冲击,引发相关软件提供商股价震荡。

本次升级允许企业在Claude Cowork中构建专属AI智能体私有市场,并在组织内部分发。管理员可通过“自定义”菜单快速配置或从头创建插件,并统一管理团队可访问的插件资源,包括内部市场、私有GitHub代码库及特定插件源。同时,平台新增了与Google Workspace、DocuSign、WordPress、LegalZoom等常用办公工具的连接器,并扩展了人力资源、设计、工程、运营、品牌声音及投资研究等领域的预制插件模板。

市场分析指出,专业服务领域劳动密集型特征明显,AI自动化工具在替代基础操作性工作的同时,也能辅助高阶职能,从而创造显著的成本优化空间。Omdia首席分析师苏连杰表示:“SaaS市场估值下跌反映出,市场普遍认为AI技术已具备接管专业服务中部分手工任务的能力。这为Anthropic等厂商提供了明确的市场机遇——通过实际节省的成本,更直观地证明AI投资的回报率。”

值得注意的是,Anthropic此次更新也被视为其对开源AI框架OpenClaw(现属OpenAI)市场影响力的回应。苏连杰认为,Anthropic正借助开源技术的传播势头,为企业客户提供替代方案,强化其作为企业级模型供应商的定位。然而,该公司仍需面对Salesforce、ServiceNow等已在专业服务行业深耕的科技巨头的竞争。

整体来看,此次升级凸显了生成式AI正从技术探索转向规模化场景落地,其应用焦点逐步聚焦于提升信息处理效率、重构专业服务工作流程。如何在高价值领域实现人机协同,已成为AI供应商争夺企业市场的关键赛道。

中文翻译:

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要启动生成式AI项目,首先应关注能够优化人类信息交互体验的领域。
这些功能印证了AI供应商在专业服务领域的市场机遇。

Anthropic于周二发布了全新的Claude Cowork插件与连接器,此前其产品更新曾震动法律信息服务市场。此次升级彰显了这家生成式AI供应商进军其他专业服务领域、成为企业级模型提供商的决心。

Anthropic表示,通过此次更新,企业可在Claude Cowork中构建专属AI智能体的私有市场,并在组织内部分发。管理员可通过入门模板配置插件,或通过名为"自定义"的新菜单从零创建。他们还能管控团队可访问的插件范围,包括组织专属市场、私有GitHub代码库及插件源。

该公司还构建了与Google Workspace、DocuSign、WordPress及LegalZoom等应用的连接器,并扩展了预置插件模板库,新增人力资源、设计、工程、运营、品牌声线、投资与股权研究等类别。

此次更新距Cowork插件首次发布近三周,此前该版本曾引发法律行业软件供应商股价暴跌。这一市场波动揭示了AI技术如何影响知识工作者,以及AI工具替代部分初级工作所引发的行业变革。究其原因,在于AI工具能自动化常规任务并增强高阶职能。此类冲击并非仅由Anthropic引发——例如开源AI智能体框架OpenClaw崛起后,头部SaaS供应商股价亦快速下挫。

"SaaS市场估值下跌表明,市场真正相信AI技术已能接管专业服务领域部分人工操作更强的任务。"Informa TechTarget旗下研究机构Omdia分析师苏连杰指出。

市场下行同时向Anthropic释放信号:鉴于专业服务工作属于劳动密集型,且高阶任务可通过AI增强,该公司在该领域存在发展机遇。

"通过流程自动化实现的成本节约实际上非常可观,"苏连杰表示,"相比其他AI应用场景,这使Anthropic能更清晰地展现投资回报率。"

他补充道,Anthropic的最新举措也表明其持续聚焦企业市场,致力于为OpenClaw等开源系统提供替代方案(该框架现属Anthropic竞争对手OpenAI)。插件生态的构建显示出Anthropic正借势OpenClaw的传播热度,打造差异化选择。

然而,Anthropic仍需与Salesforce、ServiceNow等其他服务专业服务行业的大型科技厂商竞争。

英文来源:

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The features are a testament to the AI vendor's opportunity in the professional services sectors.
Anthropic on Tuesday introduced new Claude Cowork plugins and connectors, after its previous release shook up the legal information services market. The update shows the generative AI vendor's determination to target other professional services areas and serve as an enterprise model provider.
With the update, Anthropic said enterprises can build a private marketplace for specialized AI agents in Claude Cowork and distribute them across their organizations. Admins can set up plugins from starter templates or create them from scratch with a new menu called Customize. They also control which plugins their teams can access, including organization-specific marketplaces, private GitHub repositories and plugin sources.
Anthropic also built connectors to applications such as Google Workspace, DocuSign, WordPress and LegalZoom; and it expanded its library of prebuilt plugin templates to include HR, design, engineering, operations, brand voice, and investment and equity research.
The update comes nearly three weeks after the initial Cowork plugins release triggered a plunge in stock prices of legal industry software providers. That disruption showed how AI technology is affecting knowledge workers and the shift underway as AI tools are replacing some entry-level work. This is because AI tools automate routine tasks and augment high-level roles. This disruption is not solely due to Anthropic. For example, after the open source AI agent framework OpenClaw rose to prominence, leading SaaS providers saw a rapid drop in their stock prices.
"The decline in market valuation of the SaaS market shows that the market truly believes that AI technology is now ready to take over some of the more manual tasks in the professional service space," said Lian Jye Su, an analyst at Omdia, a division of Informa TechTarget.
The market decline is also a signal to Anthropic that it has an opportunity to cater to professional services companies since the work is labor-intensive, and high-level work can be augmented by AI.
"The amount of savings that you can incur by automating some of the processes is actually quite significant," Su said. "It allows Anthropic to showcase the ROI in a much better way compared to some of the other [applications of AI]."
Anthropic's latest move is also a sign of its continued focus on the enterprise and on providing an alternative in the market to an open source system like OpenClaw, which is now part of Anthropic rival OpenAI, Su added. He added that the plugins show how Anthropic appears to be capitalizing on OpenClaw's virality and providing an alternative.
However, Anthropic must still compete with other big tech vendors, such as Salesforce and ServiceNow, which also serve professional services industries.

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